Mobile banking still slow to catch on with consumers

first_imgby: Rebecca BorisonMobile banking is struggling to attract new customers, but those already using it are doing so more often, according to a survey from RateWatch.RateWatch, which is owned by TheStreet, surveyed 711 adults in January to get their views on mobile banking and mobile payments.While the number of people using mobile banking rose only 2% in the past two years, those using it at least once a week climbed to 45% from 37% during the same period.According to the survey, 36% of respondents never use mobile banking. Some of the top reasons include security concerns, a lack of features on the mobile app and the small size of the smartphone screen or tablet display.Security concerns have long been one of the major hurdles in popularizing the use of smartphones for financial transactions. Banks, meanwhile, are trying to convince consumers that they can trust their mobile services. continue reading » 4SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img

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